Frequently Asked Questions (FAQ)

Larger Orders Placed During Our Shipping Hours Will Typically Arrive Within 2-3 Days!

Smaller Orders Placed During Our Shipping Hours Will Typically Arrive Within 2-5 Days!

For additional information, please refer to our shipping policy

YES - you will automatically receive a tracking number as soon as we ship your order (it will be sent to the email address that you used for the purchase).

We ship all orders via USPS Ground Advantage And USPS Priority Mail.

NO - you will get free shipping on ANY order placed through our website - there is no minimum order amount required for free shipping.

YES - All Orders Will Be Shipped On The Same Business Day (Monday - Friday), as long as the order is placed before our shipping cut-off time (which is 3PM Eastern Time).

We Also Process And Ship Orders On Saturdays, with a cut-off time of 12PM Eastern Time for Saturday (orders placed on Saturdays will ship the same day, if the order is placed before our cut-off time).

For additional information, please refer to our shipping policy

We are located in West Rutland, Vermont (north-eastern USA.) This is where all orders are shipped from.

We do NOT offer international shipping (we do not ship outside of the United States). We only ship within the USA.

We have a 60 day return policy, which applies to ALL orders. If you are unhappy with your purchase for any reason, simply send the item(s) back, and we will refund your money. Also, we pay the shipping costs for all returns. You can view the full details of our return policy here.

If you need to do a return, please contact us, and let us know what you would like to return. We will then create a prepaid shipping label for you, which you can use to return the product to us (you won't have to pay any shipping costs for returns).

NO - we pay the shipping costs for all returns (we will send you a prepaid shipping label if you need to do a return).