About Us
Here at BeyStation.com our goal is very simple: to treat our customers the way that we would want to be treated ourselves. We take pride in our exceptional customer service, and we always put the customer first. Our goal may be a simple one, but we take it VERY seriously.
We have been serving customers since 2002 (mainly in the toy industry). Over the last two decades, we have served tens of thousands of customers - and we have always taken care of every single one of them. No question goes unanswered, and every customer is a happy customer, or their money back.
We also understand that one of the most important things that customers expect, is to receive their order in a timely manner. Yet so many other websites seem to fail miserably at this.
At BeyStation.com we ship your order on the SAME DAY, as long as the order is placed before our shipping cut-off time (3PM eastern time.) This, combined with using USPS First Class Package and USPS Priority Mail, is how we are able to get your order to you within 2-3 business days!
For orders placed within the USA, shipping is ALWAYS free - no matter how small your order is. There is a no minimum purchase required to get free shipping within the USA.
Another thing we offer that most other websites do not, is our 60-day return policy, and 100% satisfaction guarantee. You can return ANY product purchased from us, for ANY reason, and with no questions asked (as long as the product is returned within 60 days from the date of purchase.)
You will receive a full refund if you return a product (there are no "restocking fees" etc.) And in the case of a return, WE will pay the shipping cost to send the product back to us. That is our promise, and our 100% satisfaction guarantee!
Do you have questions or concerns? Please be sure to check out our FAQ Page
Do you need to contact us? Please contact us in one of the following ways:
- By Email: support@beystation.com
- By Phone: 1-888-438-0919
- With Our Contact Form
Need to contact us by mail? Here is our business address:
BeyStation.com
66 Westway Mall Dr #162
West Rutland, VT 05777
(888) 438-0919